Frequently Asked Questions
What is Ledger.com/Start®?
Ledger.com/Start® is an official platform designed to help users set up and begin using their Ledger hardware wallet securely and effortlessly. It offers step-by-step guidance, educational resources, and support for managing cryptocurrencies with maximum safety. With simple tools and a user-focused approach, anyone can become confident in handling digital assets.
How do I get started with my Ledger device?
First, visit Ledger.com/Start®. Connect your new Ledger hardware wallet to your computer following the instructions provided. The website will lead you through creating a PIN, a recovery phrase, and installing Ledger Live, which is the companion app for managing assets. Make sure you store your recovery phrase securely, as it is crucial for recovering access to your crypto funds in case of loss or theft.
Why choose a hardware wallet?
Hardware wallets like Ledger provide the highest level of security for your crypto assets. By keeping your private keys offline, they protect against online hacking attempts. Ledger devices are built with secure chips and advanced cryptography. This means only you can authorize transactions, and your holdings are shielded from remote attackers, malware, and phishing attempts.
Which cryptocurrencies are supported?
Ledger hardware wallets support hundreds of different cryptocurrencies, including Bitcoin, Ethereum, Litecoin, Ripple, and many more ERC-20 tokens. The Ledger Live app makes it easy to add, manage, and transfer supported coins and tokens. New coins are regularly added to expand compatibility for a growing crypto portfolio.
What help is available if I face difficulties?
Ledger.com/Start® offers comprehensive troubleshooting guides, video tutorials, and access to official customer support. If you encounter challenges, you can find answers in the Help section, or contact the support team for personalized assistance. The support covers technical issues, security advice, and all aspects of device setup and asset management.
How do I keep my recovery phrase safe?
Your recovery phrase is like a master key to your crypto accounts. It should be written on paper and stored in a secure, private place - never shared or stored digitally online. Consider using a fireproof and waterproof container, and avoid taking photos or digital notes to prevent theft or loss. Ledger offers additional accessories for secure storage.